Returns & Exchanges

At SimplyTek, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. Whether you have changed your mind or received a defective product, our team is committed to making the exchange or refund process as smooth as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your SimplyTek account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all manuals, accessories, and tags are included to qualify for a full refund.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.